People Operations Manager at UPS

Are you ready to take your career to the next level? UPS is hiring a People Operations Manager. This position is based in London, offering a collaborative in-person work environment.

About UPS

UPS is a multinational package delivery and supply chain management company, providing logistics solutions in over 220 countries.

About the Role

As a People Operations Manager at UPS, you will manage full-cycle recruitment including sourcing, interviewing, and onboarding while contributing to the team's objectives and broader company goals.

UPS is based in London, and this role is expected to work from the office. This provides opportunities for face-to-face collaboration, mentorship, and team building. Specific work arrangements are discussed during the interview process.

About the Team

You will join a team of 21 professionals working on human resources projects. The team collaborates with cross-functional partners to deliver projects on time and maintain high standards of work.

Key Responsibilities

• Manage full-cycle recruitment including sourcing, interviewing, and onboarding
• Develop and implement HR policies and procedures aligned with company values
• Advise managers on employee relations, performance management, and conflict resolution
• Coordinate training and professional development programs
• Manage compensation, benefits administration, and payroll processes
• Ensure compliance with labour laws and employment regulations

Requirements

• Degree in Human Resources, Business Administration, or related field
• HR certification (SHRM-CP, PHR, or equivalent) preferred
• Experience with HRIS platforms (Workday, BambooHR, or similar)
• Knowledge of employment law and regulatory compliance
• Strong interpersonal and conflict resolution skills
• Ability to handle sensitive information with discretion

What We Offer

• £73,963 – £84,573 per year


• Health and wellness benefits


• Retirement savings plans


• Paid time off and holiday schedule


• Learning and development opportunities


• Flexible working arrangements


• Employee wellness programs


• Team building activities

Benefits vary by location, employment type, and individual circumstances. Review the full job posting for complete details.

Career Growth

UPS supports professional growth through mentorship, learning budgets, and defined career paths. Team members are encouraged to develop new skills and take on increasing responsibility over time.

Location

This position is based in London. Candidates should be based in or willing to relocate to the specified location. Our office provides a collaborative environment with modern amenities.

How to Apply

If you are ready to make an impact at UPS, we encourage you to apply. Submit your application through the link below and a member of the recruitment team will be in touch. We review applications on a rolling basis and aim to respond within 5 business days.

Apply for this position

Frequently Asked Questions

Is the People Operations Manager position at UPS remote?

This People Operations Manager role at UPS is based on-site in London.

What is the salary range for this People Operations Manager role?

The salary range for this position is GBP 73,963 - 84,573 per year, depending on experience.

What qualifications are needed for this role?

UPS is looking for candidates with relevant experience and skills matching the requirements listed above. Entry-level and experienced candidates are both encouraged to apply where indicated.