UX Researcher at Visa

Visa is expanding and seeking a UX Researcher to contribute to key projects. This position is based in New York, offering a collaborative in-person work environment.

About Visa

Visa is a global payments technology company that connects consumers, merchants, and financial institutions through electronic payment networks.

About the Role

As a UX Researcher at Visa, you will create user interfaces, visual assets, and design systems for web and mobile products while contributing to the team's objectives and broader company goals.

Visa is based in New York, and this role is expected to work from the office. This provides opportunities for face-to-face collaboration, mentorship, and team building. Specific work arrangements are discussed during the interview process.

About the Team

You will join a team of 23 professionals working on product and visual design projects. The team collaborates with cross-functional partners to deliver projects on time and maintain high standards of work.

Key Responsibilities

• Create user interfaces, visual assets, and design systems for web and mobile products
• Conduct user research, usability testing, and translate insights into design decisions
• Develop wireframes, prototypes, and high-fidelity mockups using industry-standard tools
• Collaborate with engineers, product managers, and stakeholders throughout the product lifecycle
• Design and maintain brand identity systems, marketing collateral, and digital assets
• Stay current with design trends, tools, and accessibility best practices

Requirements

• Degree or diploma in Design, Human-Computer Interaction, or related field
• Proficiency in Figma, Sketch, or Adobe Creative Suite
• Strong portfolio demonstrating product thinking and visual craft
• Understanding of user-centred design principles and accessibility standards
• Experience with prototyping tools and design system management
• Ability to present and defend design decisions to cross-functional teams

What We Offer

• $75,050 – $94,930 per year


• Health and wellness benefits


• Retirement savings plans


• Paid time off and holiday schedule


• Learning and development opportunities


• Flexible working arrangements


• Employee wellness programs


• Team building activities

Benefits vary by location, employment type, and individual circumstances. Review the full job posting for complete details.

Career Growth

Visa supports professional growth through mentorship, learning budgets, and defined career paths. Team members are encouraged to develop new skills and take on increasing responsibility over time.

Location

This position is based in New York. Candidates should be based in or willing to relocate to the specified location. Our office provides a collaborative environment with modern amenities.

How to Apply

If you are ready to make an impact at Visa, we encourage you to apply. Submit your application through the link below and a member of the recruitment team will be in touch. We review applications on a rolling basis and aim to respond within 5 business days.

Apply for this position

Frequently Asked Questions

Is the UX Researcher position at Visa remote?

This UX Researcher role at Visa is based on-site in New York.

What is the salary range for this UX Researcher role?

The salary range for this position is USD 75,050 - 94,930 per year, depending on experience.

What qualifications are needed for this role?

Visa is looking for candidates with relevant experience and skills matching the requirements listed above. Entry-level and experienced candidates are both encouraged to apply where indicated.